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Cancellation and Missed Appointment Policy

Please remember that cancellations can only be done by calling the salon directly on 01993 810734 (no emails or social media messages).


We require a minimum of 24 hours’ notice for cancellations not to incur a charge.


Same day cancellations and no shows will be charged 100% for booked services.


This charge will need to be settled before any other appointment can be made.


Thank you for your cooperation and understanding, everyone’s time is valuable.

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